Please read these Terms and Conditions carefully before using rg99. By registering or logging in to the Platform, you are considered to have accepted these Terms.
Important: By using rg99.onl, you confirm that you have read and fully agree to all of the Terms and Conditions below. If you disagree with any of these Terms, please refrain from using this site.
Rg99 (hereinafter referred to as the "Platform" or "we") is an online gaming service operated through rg99.onl. These Terms and Conditions ("Terms") constitute a binding agreement between you and rg99. By accessing, registering on, or using any service on the Platform, you are deemed to have accepted these Terms.
These Terms apply to all users in Bangladesh and any other jurisdiction where rg99 operates. We reserve the right to update these Terms at any time, and any changes will be announced on the website before taking effect. We recommend checking this page regularly.
You must be at least 18 years old to register on rg99. Use of this Platform by minors is strictly prohibited. We may request proof of identity for age verification at any time. Registering with false information may result in account termination and forfeiture of any deposited funds.
Each person may only open one account. If the same individual registers multiple accounts, all accounts will be closed and bonuses forfeited. If multiple members of the same household play from the same device or network, please notify us in advance.
During registration, you must provide your correct name, mobile number, and payment details. Providing inaccurate or false information may cause issues with withdrawals. To update your information, please contact our support team.
Rg99 supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Deposits are generally instant, and withdrawals are typically processed within 5–30 minutes.
Large withdrawals may require completion of the KYC (Know Your Customer) process. This involves submitting a valid ID and mobile banking screenshots. Once verified, future withdrawals will be processed faster.
Rg99 offers a variety of bonuses — including welcome bonuses, reload bonuses, cashback, and special festive promotions. Each bonus comes with specific terms and conditions that should be read carefully before claiming.
To withdraw bonus funds, the applicable wagering requirements must be met. Typically, you are required to wager 15–30 times the bonus amount (varies by offer). For example, a 20x wagering requirement on a 1,000 BDT bonus means placing 20,000 BDT in total bets.
All games on rg99 are powered by internationally certified third-party RNG (Random Number Generator) systems, ensuring that every game outcome is completely random and impartial. rg99 conducts regular game fairness audits through independent auditors.
In the event of a technical issue or disconnection during gameplay, we will work to apply the fairest possible resolution for that round. Server logs are considered the final authority — screenshots from your device are not accepted as evidence.
The following activities are strictly prohibited on rg99. Engaging in any of them may result in permanent account termination.
Rg99 reserves the right to suspend or terminate any account at any time, for any reason, without prior notice — particularly in cases of rule violations. For voluntary account closures, simply contact our support team and the account will be closed within 48 hours.
Prior to account closure, you will be given the opportunity to withdraw your verified balance — unless the account is being terminated due to a rule violation, in which case the balance may be forfeited.
Rg99 is not liable for any losses arising from technical issues, server downtime, or third-party service disruptions. Gaming is a form of entertainment — there is no guarantee of winning, and financial loss is always a possibility.
We believe in responsible gaming and encourage all users to play within their means. To learn more, visit our Responsible Gaming page.
For details on how your personal information is collected, used, and stored, please refer to our Privacy Policyas outlined below. In short: we do not sell your information to third parties, but we may share it with authorities if required by law.
Rg99 reserves the right to amend these Terms and Conditions at any time. Notice of significant changes will be posted on the website, and a message may be sent to your registered mobile number. Continued use of the Platform following any changes constitutes acceptance of the updated Terms.
For any questions regarding these Terms, please contact our support team. Contact details: [email protected]
Our Terms and Conditions are designed to protect the interests of our users. Here are some key highlights.
All your personal and financial information is protected with SSL encryption. Your data is never sold or shared with any third parties.
Every deposit and withdrawal is fully trackable. No hidden charges. Transaction history is available from your account at any time.
All games are powered by internationally certified RNG systems and regularly audited by independent third parties. There is no possibility of manipulation.
The wagering requirements for each bonus are clearly stated. Read the terms before claiming any bonus — there is no room for ambiguity.
For any complaints or disputes, our support team is available 24 hours a day. Average response time is just 3 minutes.
Deposit limits, self-exclusion, and cooling-off periods — all tools to help you stay in control of your gaming, available free of charge.
Now that you know the rules, enjoy the best gaming experience rg99 has to offer — with confidence. Register for free and get started today.